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Terms of Use

SalesReach Terms of Use

The following Terms of Service (the "Terms") govern Customer's and Site User's (as defined below) use of the Platform licensed on the Order Form and the SR Sites (as defined below). The Terms, together with an applicable Order Form, shall be referred to as the "Agreement."

  1. Applicability of These Terms.
    1. SR Sites. "SR Sites" shall be defined as all of Trijo Tech Inc. d/b/a SalesReach.io ("SalesReach") websites and mobile phone applications, which include, but are not limited to, the website(s) at www.salesreach.io and any applications for iPhone, iPad, and Android and specifically includes any branded website(s) or applications SalesReach develops for the purpose of selling, advertising or hosting a web-based sales acceleration and content distribution platform. By using the SR Sites and/or the Platform, Customer and Site User agree to be these Terms. If Customer or other user of the SR Sites ("Site User") does not agree to these Terms, please do not use the SR Sites. Some provisions of the Terms will not be applicable to Site Users who are not also Customers.
    2. Entity Applicability. These Terms and any applicable Order Form shall apply to all persons who use or access the Platform and/or the SR Sites, in their company's capacity or in an individual capacity, including authorized users, company agents or brokers, company employees or other persons access the SR Sites.
    3. Customer End-Users. The term "Customer" shall apply to the purchaser of the Platform, whether an individual or an entity, and any end-users, including brokers and agents who are granted permission to use the Platform under the Customer's license. Customer shall be responsible for ensuring each end-user granted access to the Platform by Customer adheres to these Terms.
    4. Third Party Sites. These Terms do not apply to third party sites or applications to which SalesReach provide access through the Platform or SR Sites. These sites or applications set their terms and privacy policies independent of SalesReach. Please review the terms and privacy policies of these sites and applications before using them.
  2. Access to Software.
    1. License Grant. Subject to the terms and conditions of the Agreement, SalesReach grants to Customer a non-exclusive, non-transferable, limited term, license to access and use the proprietary software applications and applicable mobile apps developed, owned and hosted by SalesReach, as identified on the Order Form (the "Platform") solely for Customer's internal business purposes. SalesReach and its licensors reserve all rights in and to the Platform not expressly granted to Customer. Customer will provide, at Customer's location, hardware, software, and communications equipment which will allow Customer to access and use the Platform. Customer will be responsible for providing all additional equipment and internet connectivity at its own expense.
    2. Updates. From time to time, SalesReach may make scheduled and/or unscheduled deployments of updates to the Platform or SR Sites. During such deployments, all or selected portions of the Platform or SR Sites may be unavailable. In the event SalesReach provides Customer with updates, Customer agrees that any such updates will be governed by these Terms.
    3. Support Services. SalesReach will provide support to Customer's authorized users to address improper functioning of the Platform at no additional cost. Customer agrees that support services are for technical product support, and such services are not to be used as a substitute for proper training and education. Any Customer requiring technical assistance or who wishes to report any software bugs can do so by submitting a request through SalesReach's support center ("Support Ticket") found at support@salesreach.io. SalesReach shall respond to all Support Tickets within forty-eight (48) hours of receipt of the Support Ticket. SalesReach is under no obligation to provide support with respect to: (a) customization of the Platform; (b) alteration or modifications to the Software and underlying technology by anyone other than SalesReach; (c) use of the Platform other than in accordance with SalesReach documentation; (d) discrepancies that do not significantly impair or affect the operation of the Platform; or (e) any systems, programs or configuration not supplied by SalesReach. This support will be made available Monday through Friday between 8 am and 7 pm Central Time, excluding US Federal Holidays.
    4. Professional Services. SalesReach may provide professional services in connection with the Platform as specified on an applicable Order Form. In the event of a conflict between any term of this Agreement and an Order Form, the terms of the Order Form will prevail. Each Order Form may contain a description of the tasks to be performed by SalesReach, the SalesReach deliverables, if any, to be produced by SalesReach, responsibilities of the parties, an estimated schedule of performance, and the applicable fees and payment terms.
  3. Restrictions on Use.
    1. Use Restrictions. Customer and Site User may not: (a) copy or otherwise reproduce or permit the copying or other reproduction of all or any part of the Platform or SR Sites except as otherwise permitted herein; (b) reverse engineer, decompile, disassemble or create derived works based on the Platform or SR Sites; (c) modify, adapt, translate into other programming forms or languages or extend the Platform or SR Sites to operate in other environments or on other platforms, except in accordance with these Terms; (d) allow access to the Platform by other software products for any purpose without prior approval of SalesReach; (e) use the Platform or SR Sites for any unauthorized or illegal purpose or activity; (f) interfere with the proper working of the SR Sites and Platform including, but not limited to, the transmission of any virus, worm, trap door, back door, timer, clock, Trojan horse, denial of service attack or other limiting routine, instruction or design; or (g) interfere with any other person's use and enjoyment of the SR Sites or Platform.
    2. Monitoring. SalesReach may, but has no obligation to, monitor, or suspend access to, or remove content posted by Customer through the SR Sties or Platform that SalesReach, in its sole discretion determines is unlawful, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property, these Terms, or the Privacy Policy.
  4. Fees and Payment. Customer will pay SalesReach for the Platform in the amounts and at the rates set forth in the Order Form ("Rates"). Rates described on the Order Form are exclusive of taxes, levies, duties, governmental charges or expenses. Customer may be required to input payment account information ("Payment Account") and Customer agrees to have such Payment Account charged monthly at the Rates. Customer's acknowledges and agrees that Customer's Payment Account shall automatically be charged monthly, at the hosting rates set forth on the Order Form, for each video that is hosted on the Platform by SalesReach, including but not limited to all videos created using BuyerVideo. If the Payment Account inaccurate or SalesReach is unable to properly charge the Payment Account, Customer's use of the Platform may be discontinued. Customer will be liable for all costs and expenses related to collection of past due amounts, including legal and other professional fees and expenses of litigation. SalesReach's rights under this section will be in addition to all other rights and remedies available to SalesReach upon Customer's default.
  5. Proprietary Rights.
    1. BuyerVideos. As part of the Platform, SalesReach provides Customer with a built-in software tool which can be used to create, record and upload videos ("BuyerVideos"). BuyerVideos is part of the Platform and all right, title and interest (including all intellectual property rights embodied therein) in and to BuyerVideos will remain the sole and exclusive property of SalesReach.
    2. Customer Data. Customer retains ownership of its data that is processed or hosted by the Platform, including graphics, documents, videos, images and text provided by Customer for inclusion. Customer hereby grants to SalesReach for the Term a non-exclusive, worldwide license to use, reproduce, distribute, display, and modify any user-perceptible text and multimedia information, including sound, data, text, designs, audio, video (including any videos created through BuyerVideo), graphics, photographs, information, Customer advertisements, and the like provided by Customer to SalesReach through Customer's use of the Platform ("Customer Data"). Customer Data shall not include any aggregated and/or de-identified information.
    3. Software Applications. All right, title and interest (including all intellectual property rights embodied therein) in and to the Platform will remain the sole and exclusive property of SalesReach. These Terms grant Customer and Site User no title or right of ownership in or to the Platform, SR Sites, or any component thereof including source code, or to any associated materials, documentation, intellectual property, or in or to any derivates of the Platform, SR Sites, enhancements, modifications or improvements thereto. Customer and Site User will not, at any time, take or cause any action, which would be inconsistent with or tend to impair the rights of SalesReach or its affiliates in the Platform or SR Sites. Customer and Site User may not remove or alter any of SalesReach's proprietary or copyright notices, trademarks or logos.
    4. Confidentiality. Customer and Site User acknowledges any oral or written information exchanged between the parties in connection with the preparation and performance this Agreement are regarded as confidential information, including but not limited to any information disclosed or made available by SalesReach during a free demonstration of the Platform. Customer and Site User shall maintain confidentiality of all such confidential information, and without obtaining the written consent of SalesReach, it shall not disclose any relevant confidential information to any third parties, except for the information that: (a) is or will be in the public domain (other than through Customer's or Site User's unauthorized disclosure); (b) is under the obligation to be disclosed pursuant to the applicable laws or regulations, rules of any stock exchange, or orders of the court or other government authorities; or (c) is required to be disclosed by any party to its shareholders, investors, legal counsels or financial advisors regarding the transaction contemplated hereunder, provided that such shareholders, investors, legal counsels or financial advisors shall be bound by the confidentiality obligations similar to those set forth in this Section. Disclosure of any confidential information by the staff members or agencies hired by Customer shall be deemed disclosure of such confidential information by Customer, and Customer or Site User shall be held liable for breach of this Agreement.
  6. Term and Termination.
    1. Agreement. The Agreement will commence upon the Effective Date as stated on the Order Form and remain effective for the period set forth in the Order Form unless terminated as permitted in this Section (the "Initial Term"). Unless otherwise agreed upon in the Order Form, the Initial Term will automatically renew for successive one-year periods (together, the "Term"), unless either party gives the other party written notice of non-renewal at least 30 days prior to the end of the then-current Term, or terminates the Agreement pursuant to this Section. Either party may terminate the Agreement for cause if the other party (a) materially breaches the Agreement and fails to cure such breach within 30 calendar days of receiving a written notice of breach from the non-breaching party; (b) ceases to do business in the normal course, (c) becomes or is declared insolvent or bankrupt, (d) is the subject of any proceeding related to its liquidation or insolvency (whether voluntary or involuntary) which is not dismissed within 90 calendar days or (e) makes an assignment for the benefit of creditors. This Section 6 contains the parties' exclusive termination rights, unless otherwise provided in an Order Form. SalesReach may terminate this Agreement at any time by providing thirty (30) days' written notice to Customer. Termination of the Agreement will relieve SalesReach of all obligations to provide Customer access to the Platform and any licenses granted under the Agreement will immediately cease.
    2. Terms. These terms shall be applicable to each Site User upon first use of the SR Sites and shall continue for so long as Site User uses the SR Sites or until the expiration of the Agreement if the Site User is also a Customer, whichever is longer.
  7. Indemnification.
    1. By SalesReach. SalesReach will indemnify and defend Customer and its affiliates, directors, officers, employees and agents with respect to any claims, liabilities, damages and expenses, including reasonable attorneys' fees, arising out of any third-party claim that the Platform as provided by SalesReach infringes on any copyright, patent, trademark, trade secret or other intellectual property right of any third party. Notwithstanding the foregoing, SalesReach will have no obligation pursuant to the foregoing indemnification provision to the extent that any claim is based on or related to: (a) any use of the Platform or SR Sites in violation of the Terms or Agreement, (b) any use of the Platform in conjunction with any third party service, data, hardware or software not provided by SalesReach, or (c) any material or data provided by Customer or Site User. If Customer's use of the Platform becomes, or is likely to become, the subject of an infringement claim, SalesReach may, at its option and expense (i) procure the right for Customer to continue using the Platform, (ii) replace or modify the infringing components of the Platform with non-infringing components of substantially equivalent functionality. The foregoing states the entire liability of SalesReach with respect to this Section, and Customer hereby expressly waives any other remedies for infringement claims.
    2. By Customer. Customer will defend and indemnify SalesReach and its affiliates, directors, officers, employees and agents with respect to any claims, liabilities, damages and expenses, including reasonable attorneys' fees, arising out of any claim that the Customer Data, or any use of the Customer Data in accordance with this Agreement infringes or misappropriates a third party's intellectual property or other legal rights and any third party claims based on Customer's or Customer's authorized users': (a) breach of this Agreement; (b) use of the Platform in a manner not authorized by this Agreement; (c) modifications to the Platform not made by SalesReach; or (d) failure to comply with any federal, state, or global laws.
    3. By Site User. Site User shall indemnify and defend SalesReach and its affiliates, directors, officer, employees and agents from any and all losses, damages, expenses, including reasonable attorneys' fees, rights, claims, actions of any kind and injury arising out of or relating to: (i) Site User's unauthorized use or misuse of the SR Sites; (ii) Site User's violation of these Terms, any representation, warranty, or agreement referenced in these Terms, or any applicable law or regulation; (iii) Site User's violation of any rights of a third party, including any intellectual property right or publicity, confidentiality, other property, or privacy right; or (iv) any dispute or issue between you and any third party.
    4. Indemnification Procedures. A party seeking indemnification hereunder (an "Indemnified Party") will give the Party from whom indemnification is sought (the "Indemnifying Party"): (a) reasonably prompt notice of the relevant claim; (b) reasonable cooperation and assistance, at the Indemnifying Party's request and expense, in the defense or settlement of such claim; and (c) sole control the defense and settlement of any such claim; provided, however, that the Indemnifying Party will not, without the prior written approval of the Indemnified Party, settle or dispose of any claims in a manner that affects the Indemnified Party's rights or interest. The Indemnified Party will have the right to participate in the defense at its own expense.
  8. WARRANTY DISCLAIMER. ALL WARRANTIES, CONDITIONS AND OTHER TERMS IMPLIED BY STATUTE, COMMON LAW OR IN ANY OTHER WAY, INCLUDING ANY IMPLIED WARRANTIES AS TO QUALITY, PERFORMANCE, TITLE, NONINFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ALL WARRANTIES ARISING OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE AND USAGE OF TRADE, ARE EXCLUDED FROM THE AGREEMENT TO THE FULLEST EXTENT PERMITTED BY LAW. THE PLATFORM IS PROVIDED ON AN "AS IS" BASIS AND CUSTOMER'S USE OF THE PLATFORM AND SITE USERS USE OF THE SR SITES ARE AT THEIR OWN RISK. SALESREACH DOES NOT WARRANT THAT THE PLATFORM WILL MEET CUSTOMER'S REQUIREMENTS OR THAT THE OPERATION OF THE PLATFORM WILL BE UNINTERRUPTED OR COMPLETELY SECURE OR ERROR-FREE. CUSTOMER ASSUMES RESPONSIBILITY FOR TAKING ADEQUATE PRECAUTIONS AGAINST DAMAGES WHICH COULD BE CAUSED BY DEFECTS, INTERRUPTIONS OR MALFUNCTIONS IN THE PLATFORM OR THE HARDWARE ON WHICH IT IS INSTALLED.
  9. Limitation of Liability. SALESREACH WILL NOT BE LIABLE FOR VIOLATION OF ANY APPLICABLE LAW, RULE OR REGULATION OR TO ANY THIRD PARTY FOR CLAIMS ARISING OUT OF OR RELATED TO CUSTOMER DATA PROVIDED TO SALESREACH OR PLACED ON THE PLATFORM BY CUSTOMER OR AT CUSTOMER'S DIRECTION. IN NO EVENT WILL (A) SALESREACH BY LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE TERMS, THE AGREEMENT. THE SR SITES OR THE PLATFORM; AND (B) SALESREACH'S TOTAL CUMULATIVE LIABILITY TO CUSTOMER OR SITE USER EXCEED THE AMOUNT PAID TO SALESREACH UNDER THE AGREEMENT DURING THE PREVIOUS TWELVE (12) MONTH PERIOD.
  10. Privacy. SalesReach's Privacy Policy can be found at "Privacy Policy" and is expressly incorporated into these Terms. The Privacy Policy discloses SalesReach's practices regarding the collection, use and disclosure of Site User's and Customer's personal information that is created, uploaded, or transmitted while using the SR Sites or the Platform. Agreement to the Terms shall also be considered an agreement to the Privacy Policy and consent to the collection, use and disclosure of information provided to SalesReach as set forth in these Terms.
  11. Miscellaneous.
    1. Assignment. Customer may not assign the Agreement or any right created hereunder without the prior written consent of SalesReach. Any prohibited assignment is void. The Agreement shall inure to the benefit of the parties' respective permitted successors and assigns
    2. Amendments; Waiver; Severability. The Agreement may only be amended or modified in a writing duly executed by authorized representatives of SalesReach and Customer. Any waiver of any breach of any term or any condition of the Agreement will not be construed as a waiver of any subsequent breach of any term or condition of the Agreement. If any part, term or provision of the Agreement will be held to be illegal or unenforceable it will not affect the validity or enforceability of the remainder of the Agreement. The parties will replace any invalid provision with a valid provision, which most closely approximates the intent and economic effect of the invalid provision. SalesReach may modify the provisions of these Terms applicable to Site Users on a going-forward basis, in SalesReach's sole discretion. SalesReach will post such changes here, with the last updated date. Site User's continued use of the SR Sites indicates Site User's agreement to be bound by the new Terms. SalesReach's modification of the Terms shall only apply to Site User's use of the SR Sites and will not be applicable to Customer's Agreement and will not amend or alter an Agreement between Customer and SalesReach in anyway unless agreed to in writing by Customer.
    3. Notice for California Site Users. Under California Civil Code Section 1789.3, Site Users of the SR Sites from California are entitled to the following specific consumer rights notice: You may contact us to resolve a complaint regarding the service or to receive further information regarding use of the service at SalesReach LLC, Attn: Support Team 5475 Rosewood Lane N. Plymouth, MN 55442 (support@salesreach.io). If you choose, you may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 or by telephone at (916) 445-1254 or (800) 952-5210. Information about the Department's consumer complaint process can be found on its website. California Civil Code Section 1798.83 permits California residents who use the SR Sites to request certain information regarding SaleReach's disclosure of personal information to third parties for their direct marketing purposes. To make such a request, or if Site Users have any questions or concerns about Site User's California privacy rights, Sales Reach's Privacy Policy or SalesReach's use of Site Users Personal Information, please contact SalesReach by email at support@salesreach.io, by postal mail at SalesReach LLC, Attn: Support Team Support Team 5475 Rosewood Lane N. Plymouth, MN 55442. On any email or postal letter Site Users send, please include "Privacy" in the subject line. Additional information for California residents pertaining to their privacy rights can be found in the Privacy Policy.
    4. Publicity. SalesReach may disclose in its advertising and marketing materials that: (a) Customer has entered into the Agreement with SalesReach; and (b) Customer is a customer of SalesReach.
    5. Disputes. The Agreement will be governed and construed in accordance with the laws of the State of Minnesota without giving effect its conflict of law principles. The 1980 U.N. Convention on Contracts for the International Sale of Goods does not apply to the Agreement. All disputes arising from or relating to the Agreement will be within the exclusive jurisdiction of the state and/or federal courts located within Hennepin County, Minnesota. Any claim arising from or related to the Agreement must be brought in the state or federal courts located in Minneapolis, Minnesota.
    6. Entire Agreement. The Agreement, including the Order Form and any other exhibits, comprises the entire agreement between the parties relating to the subject matter hereof. The Agreement supersedes all prior and contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter of the Agreement. If there is any conflict between the Order Form and these Terms, the provisions of the Order Form will control. The Agreement may be executed in several counterparts, each of which will be deemed to be an original, and all of which, when taken together, will constitute one and the same instrument. Sections 5 (Proprietary Rights), 7 (Indemnification) 8 (Warranty Disclaimer), 9 (Limitation of Liability), 10 (Privacy), and 11 (Miscellaneous) survive termination of the Agreement.

Date Last Modified: September 19, 2024

Privacy Policy

SalesReach Privacy Policy

This privacy policy ("Policy") explains our information practices, defines a user's ("you" or "your") privacy options and describes how your information is collected and used by Trijo Tech Inc. d/b/a SalesReach.io, and its subsidiaries ("us", "we" "our" or "SalesReach"). This Policy covers all SalesReach's websites and mobile phone applications, which include, but are not limited to, the website(s) at www.salesreach.io, the SalesReach applications for iPhone, iPad, and Android and specifically includes any branded website(s) or applications we have developed on behalf of our partners or affiliates (the "SR Sites") and the proprietary software applications, including BuyerVideos and other software tools included therein, and applicable mobile apps developed, owned and hosted by SalesReach, as identified on an applicable Order Form (the "Platform").

By using or accessing the SR Sites or the Platform, you agree to the collection and use of information in the manner described in this Policy. SalesReach shall have right at any time and without prior notice, at its sole discretion, to revise this Policy. Such revisions and additions shall be effective immediately upon notice, which may be given by any means, including but not limited to posting the revised or additional terms on SR Sites. You are responsible for reviewing the SR Sites periodically for any modification to this Policy.

This Policy is part of our Terms of Service. If you do not agree to the practices in this Policy and our Terms of Service, do not use the SR Sites or Platform.

Information Collected

This policy applies to all information collected on the SR Sites and any information you provide to SalesReach, primarily Personal Information, which deals with individuals, rather than organizations or businesses. "Personal Information" uniquely identifies an individual or can identify an individual by combining it with other data. It includes financial and account information, as well as email addresses, phone numbers and other information associated with the individual. The legal name and definition of personal information differs from jurisdiction to jurisdiction. SalesReach will not use or share Personal Information other than as described in this Policy. The information you submit to SalesReach may also include your text, photographs, video, graphics, music and any other materials you might submit as part of, or in conjunction with, your use of the SR Sites.

We collect Personal Information about you that may include financial and account information such as your name, e-mail address, general usage metrics of the SR Sites and Platform, your financial payment information, your birthday, email communication history with SalesReach, and other information associated with you or your organization, as well as other information that may or may not specifically identify you. The information collected on the SR Sites and Platform may be stored at servers, computers, or other media located in the United States.

Third-Party Sources

We may obtain information about you from third-party sources, including but not limited to Google and Apple, when applicable. This information may be utilized, analyzed, and/or compared with information that SalesReach has collected from you or that you have submitted to the SR Site or Platform. If SalesReach obtains information from third-party sources, you agree that your sole legal remedy for any harm associated with that information is against the third-party that provided the information to us, and that you will not assert any cause of action, claim or demand against us other than requesting we delete any erroneous information.

Information Collection Technology

We may use various technologies, including "cookies" to collect information, pursuant to your use of the SR Sites and Platform, from your electronic device about your activities using the SR Sites or Platform. We may collect and store non-personally identifying information through cookies, and third-parties to profile user activity and preferences. Technical and specification information about your device and settings may be collected when you use the SR Sites and Platform. This information may include your Internet Protocol ("IP") address, your browser type, operating system, access time(s), the content of previously accepted "cookies" from us, and the website address that referred you to the SR Sites.

A cookie is data stored on your device that tracks non-personal information about you. When using the SR Sites and Platform, we may assign your device one or more cookies that enable us to improve the quality of the SR Sites and Platform and to personalize your experience. Cookies allow us to automatically collect information about your activity on the SR Sites and Platform, such as the content you access while using the SR Sites and Platform, the links you click, and other activity you conduct while using the SR Sites and Platform. You may choose to modify your device setting to disable cookies or limit their use. If you choose to disable or limit cookies, or otherwise limit your device permissions to the SR Sites and Platform, you may experience diminished performance from the SR Sites and Platform and/or may be prevented from using some or all features of the SR Sites and Platform. Our cookies generally fall into one of four categories: Essential, Functional, Analytics and Target.

The SR Sites and Platform may contain web beacons (also known as "clear gifs") or similar technologies that gather non-personally identifiable information about your use of the SR Sites and Platform. Such technology may also be contained in e-mail messages or newsletters from us that allow us to determine whether messages have been accessed. The purpose of our use of this technology is so that we may analyze the effectiveness of our marketing efforts and the quality of the SR Sites and Platform.

Personal Information About Users Under 18 Years of Age Not Collected

The SR Sites and Platform are meant for adults and those who have reached the age of majority as defined by the laws of their domicile. The SR Sites and Platform are not meant for individuals under the age of eighteen (18) or those defined by the laws of their domicile as minors. Nonetheless, this Policy is still designed to comply with the Children's Online Privacy Protection Act ("COPPA") to the extent COPPA applies to SalesReach. Accordingly, SalesReach does not knowingly collect or retain any personal information about users under the age of information about a child under the age of 13, that information will be promptly deleted from our databased and all other media. Since we do not collect information from users who are under 13 years old, no such information is disclosed to third-parties.

Permissions

The SR Sites and Platform may request or require certain permissions on your mobile device in order to work as intended. You can either allow or deny the SR Sites and Platform access to the permissions. In some cases it is necessary for you to grant the Software permissions to take full advantage of features or functionality of the SR Sites and Platform. If you disallow some or all permissions, the SR Sites and Platform may not function properly. Some of the permissions needed may include access to your device's: camera; calendar; location; phone; sensor; SMS; and storage. Additional permissions may be requested as new features are added in the future.

Information Use and Sharing

We may use and share your information for any legally permissible purpose. We may match, use, and share any of the information we collect from you to any personally identifiable information we obtain through third-parties. Examples of some ways we may use or share information that we collect about you include:

  • providing you with use of the SR Sites and Platform;
  • providing you with products or services, whether from SalesReach, or any affiliates, subsidiaries or sponsors;
  • providing you with customized content and services;
  • providing technical or customer support;
  • performing research and analysis to gauge the use of the SR Sites and Platform;
  • communicating with you by e-mail, postal mail, telephone, text message, and/or mobile devices about products or services that may be of interest to you from SalesReach, any affiliates, sponsors or other third-parties;
  • enforcing SalesReach's Terms of Service, any agreements or otherwise manage its business; and
  • performing functions as otherwise described to you at the time of collection.

In order to perform certain services on your behalf, we may publish certain information that you provide. You agree that any testimonial feedback or other comments provided by you to SalesReach becomes its sole and exclusive property and that such information may be used for any legally permissible purpose, including, but not limited to marketing and advertising the SR Sites and Platform.

You acknowledge and agree that SalesReach may use and disclose your personal and non-personal information to public or private third-parties: (i) for inspection by law enforcement officials (including in the case of potential criminal activity); (ii) to respond to cease and desist letters, arbitration proceedings, legal actions and suits, criminal and civil subpoenas, any court orders; (iii) to enforce or apply the terms of this Policy or any other agreement between us; and (iv) to protect our, our users, and others' rights, property, or safety whether during or after the term of your use of the SR Sites and Platform..

Accept as otherwise provided in this Policy, we will not sell, rent, license or trade your Personal Information to third party.

Unless otherwise provided in this Policy, we shall not disclose Personal Information you submit to us except (i) with affiliates, partners, licensees, subsidiaries and successors, (ii) when we have your permission, or (iii) as necessary to:

  • third parties who provide information technology services such as website hosting, computer systems maintenance, or data security and privacy services;
  • our partners, vendors or others who help us operate the SR Sites and Platform or assess your interest or satisfaction with the SR Sites and Platform, our organization, or our products, provided they have contractually agreed to adhere to this Policy; or
  • To comply with our legal obligations, enforce our Terms of Service, this Policy or otherwise to protect the rights, property or safety of our users and business partners.

In addition, we may share and sell aggregate, deidentified, non-individual information, incapable of identifying a particular person, with third parties for any lawful purposes.

Communications from Us

Unless you opt out of certain communication features, we may use your information to communicate with you, such as through e-mail, newsletters, and telephone. You may opt out and/or unsubscribe to communications at any time. See the Opt-Out Provisions and Updating Your Information section below for applicable contact information and directions.

Legal Process and Investigation Issues

From time to time, SalesReach may be required to respond to a subpoena or similar investigative demand from law enforcement, a court order, a government agency, or a private litigant. SalesReach reserves all rights to defend, within its sole discretion, against such legal requests, demands, and claims. For instance, SalesReach may raise or waive legal objections or rights. SalesReach also reserves the right to disclose your information, as allowed by applicable law, when we believe it is reasonably appropriate based on the situation. Such disclosure may occur, but is not limited to, disclosing your information in connection with efforts to: investigate, prevent, or commence other actions regarding suspected illegal activity or other wrongdoing; to protect; defend the rights, property or safety of our company, our users, our employees, or others; comply with applicable law or cooperate with law enforcement; or enforce our Privacy Policy, Terms of Service or other agreements or policies.

Opt-Out Provisions and Updating Your Information

You may contact SalesReach to review, update and correct your Personal Information.

Our emails will include a link to opt out from receiving further electronic communications from us. At places on our website where you give us your personal information, you may opt out of receiving those communications. You may also opt out of future electronic communications by contacting us as provided below.

We may need to verify your identity before providing you with Personal Information or updating it in our system.

Third Party Privacy Policies May Be Applicable

This Policy does not cover any third party's use or handling of your information once it is shared. Instead, the privacy policy of the third-party will govern. We encourage you to visit the websites of those third-parties and fully read and understand their privacy policies. Some of these entities will have different privacy terms than we do and their servers may be located outside the United States.

Links

The SR Sites or Platform may link to other websites, including through advertisements. We disclaim any and all responsibility for the privacy practices of third-parties that may have links to or from the SR Sites and Platform. We encourage you to review the privacy policies/statements of every website that you visit that collects personally identifiable information.

California Privacy Rights

We will not share any personal information about you with other companies if prohibited by applicable California law or to the extent your prior consent to share is required by applicable California law.

If you are a California resident, you may have certain rights with respect to your Personal Information including the following rights:

  1. the right to know, by way of our Policy and any specific inquiries you direct to us, where personal information we have about you comes from, what we use that information for, whether it is being disclosed or sole, and to whom it is being disclosed or sold;
  2. the right to "opt-out" of SalesReach's sale of your personal information to any third parties;
  3. the right, with some exceptions, to have your personal information deleted from SalesReach's possession or control; and
  4. the right to receive equal service and pricing from SalesReach even if you exercise any of your privacy rights.

To make such a request, or if you have any questions or concerns about your California privacy rights, our Policy or our use of your personal information, please contact us at as provided below.

Information Retention and Security

We may store your information from the time of initial submission, as well as automated personal information about you. We take reasonable security measures to protect users' information against unauthorized access, loss, alteration, or destruction. These measures include encryption, intrusion detection, intrusion prevention, anti-malware endpoint protection and industry standard data center security measures to guard against unauthorized access to systems where we store personal information, and the usage of reputable third-party vendors. Despite these reasonable measures, we cannot guarantee our security measures are impenetrable. Therefore, although we take reasonable steps to secure your information, we cannot and do not promise or warrant that your information will always remain secure.

Visitors Outside the United States

This Policy is intended to cover collection of information on the SR Sites and Platform from residents of the United States. The laws in other countries may or may not be as comprehensive as those in the United States. If you are a

resident of another country and/or are using the SR Sites and Platform from outside the United States, you acknowledge and agree that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated.

EU Resident Rights under the GDPR

These disclosures apply only to our processing of Personal Information within the scope of the General Data Protection Regulation ("GDPR") from one or more of the European Union Member States plus Iceland, Lichtenstein and Norway (together known as the "European Economic Area" or "EEA").

The GDPR went into effect on May 25, 2018. As a resident of the EU or EEA, you have certain rights with respect to the processing of your personal data, including:

  • Access. You have the right to know if we are processing personal data about you and, if so, to access and obtain a copy of personal data about you, as well as information relating to the processing of that data.
  • Correction. You have the right to have us promptly correct or update any personal data about you that is inaccurate or incomplete.
  • Erasure. You have the right to request deletion or erasure of your personal data in a number of circumstances as required by law, including when no longer need the personal data for the purposes for which it was collected, you have withdrawn consent or, when we are relying on legitimate interests as a legal basis, and your rights override our legitimate interests.
  • Portability. You have the right to obtain a copy of the personal data we hold about you in a structured machine-readable format and to have it transmitted to another controller. This right only occurs where we are relying on your consent or performance of a contract as our legal basis and the processing is carried out automatically.
  • Restriction of Processing. You have the right to restrict or limit the ways in which we process your personal data when you contest the accuracy of the personal data, when your data has been obtained by us unlawfully, when you have objected to our processing of the data and we are considering whether to cease processing, or when we no longer need to process the personal data.
  • Withdrawal of Consent. When we rely on consent as the basis for processing personal data, you have the right to withdraw your consent.
  • Objection. You have the right to object to our processing of your personal data when we are relying on legitimate interests as our legal basis and your rights override our legitimate interests in processing their personal data. You also have the right to object to our processing of their personal data for direct marketing purposes.
  • Complaint. You have the right to make a complaint about our personal data handling practices to your local Supervisory Authority.

Privacy Policy Updates and Revisions

This Policy may be updated from time to time. We reserve the right to modify the Policy at any time without notice, so please review the Policy frequently. When changes are made to this Policy, we will revise the "last updated" date at the bottom of this Policy. Your continued use of the SR Sites and Platform after we have posted any Policy changes indicates your agreement to the changes unless you notify us otherwise.

If you wish to retain a copy of this Policy, you should print a copy or save a copy for your records.

Terms of This Policy Survive

If any terms of this Policy are held invalid and/or unenforceable by a court of law or a competent jurisdiction, the remaining provisions of this Policy shall remain in full force and effect.

Limitations

SalesReach is not a financial institution or other entity required by law to adopt or publish this Policy or any other privacy policy. The adoption or publication of this Policy does not subject SalesReach to any stricter duty in its collection, handling, storage and disclosure of nonpublic information than otherwise applies to SalesReach under applicable law. No person or entity shall have any right or recourse against SalesReach, its affiliates, agents, sponsors, or other related parties based on any alleged violation or noncompliance with this Policy.

Contact Us:

Contact SalesReach at support@salesreach.io, by calling, Monday-Friday 8am-5pm central or by writing to us at:

SalesReach
Attn: Support Team
5475 Rosewood Lane N.
Plymouth, MN 55442

On any email or postal letter you send, please include "Privacy" in the subject line.

Date Last Modified: September 19, 2024